Privacy Policy

Duncan Coffee Company has been a family-owned business since 1918. Trust matters to us. This policy explains what information we collect, how we use it, and your choices.

• Account info: name, email, phone, shipping addresses.
• Order info: products, payment method (tokenized), order history.
• Site usage: pages viewed, device type, referral source.
• Marketing preferences: email opt-ins, subscription preferences.

We use your information to process orders, manage subscriptions, ship coffee, send order updates, recommend products you might love, and improve the site. We never sell your personal data.

We share data only with vetted service providers (payment processors, shipping carriers, email tools) who help us run the business — and only to the extent necessary. We never sell or rent your contact information.

We use cookies for site functionality, cart persistence, analytics, and (with consent) marketing measurement. You can disable cookies in your browser settings.

You can access, update, or delete your account information from your dashboard. To request a full data export or deletion, email privacy@texascoffeeroaster.com.

We use 256-bit TLS encryption, tokenized payments, and limited-access data systems. No system is perfectly secure, but we treat your data like our own.

Our products and site are intended for adults. We do not knowingly collect data from anyone under 13.

We may update this policy. Material changes will be communicated by email and posted here.

Questions about privacy? Email privacy@texascoffeeroaster.com.